1. What is your return policy?
Full-price Merchandise
All returns/exchanges must be made within 30 days of the ship
date. The customer is responsible for shipping charges when sending merchandise
back to us. All exchanges must be of even value. We will not accept a
return on merchandise that was previously washed, worn, damaged after purchase,
or missing original tags. The merchandise will be returned to you
without a refund/store credit at our discretion. We have the right to deny
credit if merchandise returned does not meet our return policy requirements.
2. How do I return or exchange my items?
Return/Exchange Procedure
1. To begin a return or exchange please contact us Via our CONTACT
page
Please provide:
Full name
Order number
Name of items you wish to return or exchange.
2. Obtain a Return Authorization (RA) Number.
An email will be sent to you containing a Return Authorization Number and
Return Address.
3. Ship your items!
Pack your items and write your assigned RA Number on the OUTSIDE of
the package; failure to do so will slow down your return process. Please
use an insured carrier for tracking purposes and ship your items.
3. Who pays for shipping on my return?
Customers are responsible for all shipping charges on returns. We will be happy
to provide return shipment in the unlikely event that your order is shipped
incorrectly.